Privacy policy —
Rebalance with Mindfulness

At PSYT we are dedicated to protecting your privacy. This privacy policy, applies to your use of PSYT’s Rebalance with Mindfulness app (herein referred to as ‘the Service’). For the purpose of this document PSYT Ltd. will be referred to as “PSYT,” “us” or “we”. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. For the purpose of the Data Protection Act 1998, the data controller is PSYT Limited, 71–75 Shelton Street, Covent Garden, London WC2H 9JQ.

  1. Information we may collect from you — We may collect and process the following data about you:

    a. Submitted Information: personal information and any other information that you provide to us (including your responses to any survey questions, and any physiological data collected from your device directly or via HealthKit, such as pedometer and heart rate measures, as well as any contact information that you provide us).

    b. Additional Information: we may collect and process details of your use of the Service including, but not limited to, activity relating to your usage (such as time/frequency of log-ins). We may also collect data relating to the general use of your mobile device, such as data relating to app usage and your operating system version.

  2. Where we store your personal data — We store your data using Firebase (https://firebase.google.com/). Firebase operates in the United States, but data may be stored transiently or cached in any country in which Google or its agents maintain facilities. Data may be transferred and analysed by us within the United Kingdom.

  3. Age of majority — You must be at least 18 years of age, or the age of majority in your province, territory or country, to sign up as a registered user of the Service. Individuals under the age of 18, or the applicable age of majority, may use the Service only with the involvement and consent of a parent or legal guardian, under such person's account.

  4. Health app — Apple iOS users may opt-in to allow the Service to provide data regarding the number of minutes meditated to the built-in Health application for storage and display. No data are read back from the Health application.

  5. Best efforts We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. Unfortunately, the transmission of information via the Internet can never be completely secure. We will do our best to protect your personal data, such as through the use of encryption, but we cannot guarantee the security of your data transmitted to the Service; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access, including those set out in paragraph 6 below.

  6. Data security — PSYT uses a combination of technical and administrative security controls to maintain the security of your data. We are ISO27001:2013 certified for our Information Security Management System. Data are encrypted during transmission. Administrative access to our servers is securely authenticated and restricted to key personnel.

  7. Uses made of the information — We use information submitted by you: (i) to provide you with personalised feedback via your device; (ii) on an anonymised and aggregated basis for the purposes of benchmarking, research and development (including academic research and to improve the Service), including to help us make the Service more relevant and useful; (iii) on an anonymised and aggregated basis in our marketing and promotional materials (for example to show the percentage of people who report increased wellbeing through using the Service); (iv) to troubleshoot the Service and fix any bugs or errors; and (v) to create anonymised and aggregated databases for comparison purposes. Your contact information may be used to send you account notifications. It may also be used to inform you about features or related products that you may be interested in, but you can opt out of receiving such notifications by following the instructions provided within them.

  8. Disclosure of your information — We will not disclose or sell any personally identifiable information in relation to you to any third parties without your consent, unless we are under a duty to do so in order to comply with a legal obligation.

  9. Access to information — The Data Protection Act 1998 gives you the right to access information held about you. Your right of access can be exercised in accordance with that Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

  10. Changes to our privacy policy — We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes we will notify you by in-Product message, email (sent to the e-mail address specified in your account) or by means of a notice in the Products prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

  11. Contact — Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to PSYT Limited, 71–75 Shelton Street, Covent Garden, London WC2H 9JQ.